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Privacy Policy

Your personal information is always kept confidential. The privacy policy is displayed on the website. The type of info collected from the customers and usage of this information is published here. We have a policy of not disclosing any information to third parties. Using our website means you have agreed to the terms and conditions of the website. It applies to the people who have not got any transactions or who have got registered to the site and had business. Personal information is mainly used to locate or contact a person. Other information like name, address, phone number, fax, credit card information, financial profiles, identification number and e-mail address are also available with us and are always confidential.

Terms Of Our Privacy Policy

Personal Information That We Collect

Necessary information is collected for becoming a subscriber or member of our website. Our system collects the IP address of your computer automatically. But this detail does not give information about any particular person. But Zyrah website doesn’t collect information about children.

Uses Of The Information Collected

All the personal information collected is kept confidential. The information may be used for:

  • Send news about the website.
  • Calculate the number of visitors
  • Monitor the website
  • Know the geographical location of the users
  • Contact to give information about the website.
  • Give a better shopping experience online.
  • Update about the recent offers on the website.

Some of the personal information is shared with the courier companies like addresses/contact details. We have to give some information to vendors. This personal information helps Zyrah to perform their duties and fulfill the order requirements. But private information cannot be accessed by unauthorised persons or organisations. The Company will disclose your information, including, without limitation, your name, city, state, telephone number, email address, user ID history, quoting and listing history, and complaints, to law enforcement or other government officials if it is required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of governmental authority. Cookies are used to save your personal information on your computer. It helps to calculate the number of times you use our website. Cookies do not keep any personal data of the visitors. When the user browses, cookies are replaced according to the interests of the users. Here none of your particulars like e-mail address, telephone, name or postal address is collected. We give you a safe shopping experience. Zyrah gives some aggregate particulars like website statics or demographics to sponsors, advertisers and other third parties. Third parties are not authorised to get any of your personal information. Zyrah has many links to other websites. But once you leave Zyrah website, our privacy policy ends.

Return and Refund Policy

Cancellation Policy:

  1. In case there is an order cancellation, please do so before it is shipped. Once the product is shipped it cannot be cancelled using our website.

Return Policy:

  1. we have 7 day return policy Refunds will be credited back to the original payment method in 7 business days.All the Approved exchange and replacement of damaged products will be delivered with in 7 business days.
  2. The return policy for any product is subject to change without prior notice.
  3. In case we do not have pick-up service available at your location, you would have to self-ship the product to our office address.
  4. Return/Exchange charges may apply on a case-to-case basis.

Note for Return:

  • The items should be unused and unwashed for hygiene reasons.
  • The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
  • Customized products cannot be returned or exchanged.
  • Return/Exchange requests that are not raised within the return period (refer to product page) will not be accepted.

Shipping Policy

We ship all over India and try to get the best rates for our customers. Orders placed Monday through Saturday IST will be processed on the same or following business day and will be shipped within two business days of order placement if the product(s) is(are) in inventory in our warehouse.

If you want to inquire about the delivery time of a product, do not hesitate to contact us prior to placing your order. Our shipping charges vary as per the order value and delivery location. Shipping charges for your order will be calculated and displayed at checkout.

Shipping policy Most orders are delivered within 7 to 12 working days.If you have any further questions, please don’t hesitate to contact us at contact@zyrahindia.shop.

Terms of Service

Zyrah operates this website. The terms we, us, and our, refer to Zyrah. The information on the website, tools and services is for the users. Browsing through the website means the user has accepted the terms, conditions, notices and policies of the website. Visiting or purchasing from the website means you are bound to the terms and conditions. The terms apply to all the vendors, browsers, merchants, content contributors and customers. Please go through the terms and conditions mentioned on the website. If you do not agree to the conditions, then do not access the website or use the services. The tools or features added to the website are also subject to terms and conditions. We reserve the right to replace or change the terms of service by posting updates on the website. You have to check such updates periodically to know the changes and decide to accept it or not.

Section 1 – Online Store Terms

You have to be a major to agree to the terms and conditions. With your consent, dependents can also use the website. Our products cannot be used illegally or for unauthorized purposes. Our services cannot be used to violate the laws in your jurisdiction. Any type of destructive virus, worm or code cannot be transmitted by you. Violation or breach of any of the terms and conditions may lead to termination of your services.

Section 2 – General Conditions

Without prior permission, you cannot duplicate, sell, copy or resell any information on the website. We reserve the rules to deny service to anyone at any time for any reason.

Section 3 – Accuracy, Completeness and Timeliness of Information

If the information provided on the website is not accurate, we are not responsible. It is always better to re-confirm the information and then take decisions to avoid risks.

Section 4 – Modifications to the Service and Prices

The price of the products or services can change without any prior notice. We are not liable to you or any other third party for a change in price or suspension of services.

Section 5 – Products or Services

The products and services may have limited quantities subject to the stock available. The display on the website may not accurately display the product colour. Return or exchange is subjected to our return or exchange policy. We do not give a warranty that our products, services and information can meet your expectations.